Registered name: Virtual View App Limited a company incorporated in England and Wales under registration number 08526295, whose registered office is at 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom and whose VAT number is 169845355.
This privacy notice tells you what to expect us to do with your personal information.
• Contact details
• What information we collect, use, and why
• Lawful bases and data protection rights
• Where we get personal information from
• How long we keep information
• How to complain
Email: info@vieweet.com
Please contact us on the email address below if youhave any enquries regarding the contents of this notice.
We collect or use the following information to provide services and goods, including delivery:
• Name, address and contact details of you (if you are an individual) or your employees, agents or contractors (if you are acompany or other business entity).
• Purchase or account history.
• Search history when you access our website.
We are a "data controller" for the purposes of this notice. This means that we are responsible for deciding how we hold and use personal information about you. We are required under dataprotection legislation to notify you of the information contained in thisprivacy notice.
We collect personal data only to the extentnecessary to provide services to our clients and for other agreed purposes.Such personal data may be used for the following
• Provision of professional services – we may have to process personal data in order to perform such services and/or provide advice and deliverables to our clients
• Managing, administering and developing the business – we process personal data in order to manage relationships with our clients; develop our business and services; maintain and develop IT systems; and to administer and manage our website, systems and applications.
We will only share personal data with third parties where it is appropriate to do so for the performance of our services and whereit is legally permitted to do so. Wherewe transfer personal data to third parties, we will put in place appropriate contractual arrangements and seek to ensure that there are appropriate technical and organisational measures in place to protect personal data.
• Quality and risk management, and security – we use various measures to protect personal data and other client and third party information, which includes monitoring the services provided to clients to detect, investigate and resolve security threats. Such monitoring may involve processing personal data, for example the automatic scanning of email correspondence for threats.
• Compliance with legal obligations – we may be required to process and/or retain personal data to fulfil its legal obligations.
• Providing information about services to actual and potential clients – unless the relevant individual has opted-out, we may use client business contact details to provide information about our services.
Under UK data protection law, we must have a“lawful basis” for collecting and using your personal information. There is alist of possible lawful bases in the UK GDPR. The lawful basis we rely on tocollect and use your personal information is to facilitate the performance ofour contractual obligations to clients to whom we supply services, as detailedmore fully above.
You have the following rights in connection withany personal information of yours which we store and use:
• Your right of access - You have the right to askus for copies of your personal information. You can request other informationsuch as details about where we get personal information from and who we sharepersonal information with.
• Your right to rectification - You have the rightto ask us to correct or delete personal information you think is inaccurate orincomplete.
• Your right to erasure - You have the right to ask us to delete your personalinformation.
• Your right to restriction of processing - You have the right to ask us tolimit how we can use your personal information.
• Your right to object to processing - You have the right to object to theprocessing of your personal data.
• Your right to data portability - You have the right to ask that we transferthe personal information you gave us to another organisation, or to you.
• Your right to withdraw consent – When we use consent as our lawful basis youhave the right to withdraw your consent at any time.
If you make a request to exercise any of the aboverights, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Directly from you.
Until your account with us is no longer in use after 24 months, unless there are any overriding legal, regulatory or contractual requirements that necessitate retention for longer.
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
